㈠ 我們報價給客人後，怎麼郵件問客人進行得怎麼樣.英語郵件怎麼寫好
Dear customers,
Since we have already sent you the price list, we can provide more help with any price issue so that you can easily contact with us if you have any misunderstanding.Please feel free to let us know your considerations.
Best regards,
Xxx company
㈡ 請幫忙寫英文郵件，通知客戶漲價，謝謝啦！
Hello,sir,Sorry to notify you that our price has changed as below,the new price will go into effect from 1st,September.
㈢ 通知客戶漲價的英文郵件
手把手教你寫外貿漲價函，成功率極高的金句都給你整理好了！
附20份真實漲價函英文原件！
匯率和海運費近半年來居高不下，近期暴漲的原材料又讓不少製造商本就微薄的利潤在此縮水，稍一不慎，虧本做訂單。
對於這部分廠商來說，漲價是無奈但無可避免的選擇。
那麼如何寫一封讓客戶能接受的漲價函呢？以下有幾個要點。
#幾點原則
01、不必抱歉
首先要明確的一點是：你向客戶提漲價，但你並不是過錯方。所以不要一上來就給客戶道歉，或是把姿態放得很低，以至於後面有理也不佔理，如果客戶趁機提出一些不合理要求，你還要怎麼拒絕？
漲價，只是一個客觀事實，是需要合作雙方去共同消化的問題，在商言商，你沒有什麼對不起客戶的地方。
但是也要注意，雖然道理是這個道理，但你也別冷冰冰甩給客戶一句：
「This letter is meant to inform you about the recent rise in prices of our procts.」
除非你的產品真的不愁賣，不然還是需要注意語氣，做到不卑不亢，有禮有節。
02、有理有據
你總不能說「因為眾所周知的原因，我們要漲價了」，即使原因真的眾所周知。
匯率漲了幾個點，海運費漲了多少錢，產品涉及的主要原材料分別漲了多少？這些都要在郵件中有個概述，最好能用直觀的圖表來說明。
03、有的放矢
拿著上述證據，也不需要一股腦全部丟在郵件里。針對不同客戶，可以從其最關注的地方入手來陳述理由。
比如比較重視價格的，那麼就給他算賬，把增加的成本一筆一筆算清楚；
更重視質量的，就要向他證明，為了維持原有的品質，漲價是必然的結果。
04、提醒客戶你的價值
此外，也要提醒客戶你能夠提供的價值不僅僅在於產品的價格，客戶也應看到你在其他方面的付出。
其他客戶還需納入考慮范圍的因素包括：
產品質量的穩定性；
對市場的了解，公司的專業程度，比如新產品、爆款產品的迭代；
服務響應速度和周到程度；
出現問題時的解決能力；
對於交期的掌控能力，甚至可以優先生產該客戶訂單；
合作的時間長短、對彼此的了解等，畢竟溝通成本也是成本。
05、一步到位
×We will be increasing our prices…
√Our prices will be increasing…
漲價需要一步到位，不要今天通知客戶漲3%，看客戶沒有強烈抵觸，沒過幾天你又給客戶漲2%。這種漲法，脾氣再好的客戶都會憤怒。
如果擔心成本繼續攀升，不妨在報價單中列明報價的有效時限，或者約定一些條款，比如人民幣再升值x個點，報價即失效，等。
06、留出緩沖
漲價生效的時間最好能夠長一點，給客戶留一些緩沖和消化的時間。
07、適時逼單
想想那些奢侈品店在漲價前大門口排了多少人！你不妨也試試看，是不是能夠利用漲價的deadline促成一些訂單。
#實戰金句
以上這些要點，可以根據客戶的屬性而自由組合，通過一封或者多封郵件讓客戶接受漲價這一現實。一些好用的金句整理如下：
Step 1
簡述漲價事實
例1
I'm writing to let you know that our prices will be increasing by 幾個點 with effect from 何時.
例2
We would like to inform you that the price of certain goods will be increasing e to the sudden increase in the cost of the raw materials we use in our proction process. Since we still have a limited stock of those raw materials, the price increase will not be made until 漲價日期.
例3
Please be advised that our prices will be increasing the prices by 幾個點 effective 何時. Be assured we have enacted the smallest increase possible while continuing to ensure the quality of all our procts.
TIPS
「甩鍋」的一種語法
用主動語態傳遞積極消息，用被動語態傳遞消極消息。
簡單來說，就是好事是我做的，壞事是被逼的。比如以下兩個例句，請注意分辨哪個會讓客戶心裡更舒服一些：
Step 2
簡述漲價原因
例1
匯率上漲
Over the past few months, we have all experienced the value of the US Dollar fall significantly against the China Yuan.The yuan has risen more than 9% against the U.S. dollar since last June.
We have absorbed these currency fluctuation up to this point. However, this downward trend in exchange rates has forced us to re-evaluate our situation.
原創整理不易，如果覺得有幫助，幫忙留個贊~
（本文精選至焦點視界）
㈣ 外貿告訴客戶促銷活動的郵件怎麼寫
告訴客戶促銷活動的優惠價格，促銷時間，如果有最低起訂量也一起給客戶就好了啊
㈤ 怎樣寫英文郵件告知客戶我們店鋪有打折活動
我一般是先編輯好中文的郵件先，然後使用網路翻譯直接翻譯成英文再發送就可以了
㈥ 英文郵件- 關於價格
I'm sorry that this price is unacceptable for us. The lowest price to buy it from us is 0.056USD per cet.
㈦ 外貿中給老客戶降價要怎麼寫郵件
你是因為什麼原因降價就怎麼寫啊。
比如，原材料下調。
Dear Sir，
Glad to tell you a good news that we could rece the price quoted XXX (報價日期) you because the raw material factory told us their cost descended 3% .
Hereby our company could give you the best special offer at XXX (價格) for our longterm business cooperation.
Thanks very much in advance and hope to get your order soon.
Best regards,
XXX
㈧ 史上最全的外貿基本英文郵件模版
未付款訂單
Dear $buyer,
We have got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！
Best Regards
$myname
譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價格和尺寸上有什麼能幫助的，請隨時與我聯系。當付款完成，我將立即備貨並發貨。謝謝！
提示：請根據您產品自身特點對描述內容進行修改。
02已付款訂單
Dear $buyer,
Your payment for item XXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!
Best Regards
$myname
譯文：您的訂單編號為XXXXXX的款項已收到，我們將在承諾的XXX天內發貨，發貨後，我們將通知你貨運單號。如果您有任何問題請隨時聯系我。謝謝！
提示：請填上您的訂單號和發貨天數。
03發貨後
Dear $buyer,
The item XXXXXX you ordered has already been?shipped out and the tracking number is XXXXXX. The shipping status is as follows: XXXXXX. You will get it soon. Thanks for your support!
Best Regards
$myname
譯文：訂單號為XXXXXX的貨物已經發貨，發貨單號是XXXXXX，運輸方式是XXXXXX，訂單狀態是XXXXXX。您將會很快收到貨物，感謝您的支持和理解。
提示：請填寫訂單號、發貨單號、運輸方式和發貨日期。
04詢問是否收到貨
Dear $buyer,
According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on DHgate.com. If not, please let me know. Thanks！
Best Regards
$myname
譯文：EMS網站顯示您已收到貨物。如果您已收到貨物請到敦煌網確認，如果有問題請告知我。謝謝！
提示：可根據您貨物的實際情況進行更改。
05客戶投訴產品質量有問題
Dear $buyer,
I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition?before shipping it out, I suppose that the damage might have happened ring the transportation. But I』m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us. Thanks for your understanding.
Best Regards
$myname
譯文：很抱歉聽到發給您的貨物有殘損，我在發貨時再三確定了包裝沒有問題才給您發貨的。殘損可能發生在運輸過程中，但我仍舊因為帶給您的不便深表歉意。當您下次從我這購買時，我將會給您更多的折扣。感謝您的諒解。
提示：請根據投訴的實際情況進行更改。
06訂單完成
Dear $buyer,
I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in future.
Thanks！
$myname
譯文：我很高興地看到您已收到貨，感謝您的支持。希望您滿意，並期待著在將來與您做更多的生意。
07提醒買家給自己留評價
Dear $buyer,
Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me.
Best Regards
$myname
譯文：感謝您繼續支持我們，我們正在改善我們的服務，質量，采購等。如果您可以給我們一個積極的反饋，我們會非常感激，因為這對我們來說是一個很大的鼓勵。如果有什麼我可以幫助，不要猶豫請告訴我。
08貨物斷貨
Dear $buyer,
We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXXX.If there』s anything I can help with, please feel free to contact us. Thanks！
Best Regards
$myname
譯文：真是對不起，您訂購的產品目前缺貨，我會與工廠聯系什麼時候能補上，並將隨時告知你。以下鏈接提供的產品也很不錯XXXXXX，您可以看看。有什麼我可以幫忙的，請隨時與我們聯系。謝謝！
提示：請在橫線處添加同類產品的鏈接。
09折扣
Dear $buyer,
Thanks for your message. Well, if you buy both of the XXXXXX items, we can offer you a XXXXXX% discount. Once we confirm your payment, we will ship out the items for you in time. Please feel free to contact us if you have any further questions.
Thanks & Best regards!
$myname
譯文：感謝您給我信息。目前我們正在進行促銷，如果你購買了XXXXXX個產品，我們可以為您提供XXXXXX %的折扣。一旦我們確認您的付款，我們將及時發貨。如果您有任何進一步的問題，請隨時與我們聯系。謝謝！
提示：請添寫希望買家購買的件數和您所能提供的折扣。
10買家議價
Dear $buyer,
Thank you for taking interests in our item. I』m afraid we can』t offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX % discount if you purchase more than XXXXpieces in one order. If you have any further questions, please let me know. Thanks!
$myname
譯文：感謝您對我們產品的興趣，但很抱歉我們不能給您更低的議價。事實上，我們的上市價格是經過精心計算的且合理的，它已經讓我的利潤有限。但如果您一個訂單購買超過XXXX件，我們將給你XXX %的折扣。有任何問題請聯系我。謝謝！
提示：請添加希望買家購買的件數和您所能提供的折扣。
11大量訂單詢價
Dear $buyer,
Thanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sample proct costs $ XXXX USD with shipping fees included. If you order XXX pieces in one order, we can offer you the bulk price of XXXXUSD/piece with free shipping. I look forward to your reply.
Regards！
$myname
譯文：感謝您的詢問，我們很誠摯的希望跟您做生意。一個樣品的運費需要XXXX美元，如果您一個訂單訂XXX件產品，我們可以為您提供批量價格XXXX美元/件。期待著您的答復。謝謝。
提示：請填寫你產品的價格，購買件數和優惠價格。
12買家要求免運費
Dear $buyer,
Sorry, free shipping is not available for orders sent to XXXXXX. But we can give you a XXX% discount of the shipping cost.
$myname
譯文：很抱歉，到XXXXXX不能免運費的，但是我們可以在運費上給你XXX %的折扣。
提示：請填寫地區和運費折扣。
13
未付款訂單改完價格再次催款
Dear $buyer,
We』ve reset the price for you. We have given you a XXX % discount on the original shipping price. Since the price we offer is lower than the market price and as you know the shipping cost is really high, our profit margin for this proct is very limited. Hope you are happy with it and you are welcome to contact me if there』s anything else I can help with.
Best regards!
$myname
譯文：我們已經為您重置價格並給您原運價XXX％的折扣。如你所知，運輸成本非常高，而我們提供的價格比市場價格低，我們從這個產品中賺取不了多少利潤。希望您滿意，並隨時與我聯系。
提示：請填寫運費折扣。
14買家對於你的產品表示懷疑
Dear $buyer,
I am very glad to receive your message. Although I haven』t got a high score on DHgate, I』ve been doing business on eBay for many years and I am quite confident about my procts. Besides, since DHgate offers Buyer Protection service which means the payment won't be released to us until you are satisfied with the proct and agree to release the money. We sincerely look forward to establishing long business relationship with you.
Regards
$myname
譯文：我很高興收到你的郵件。雖然我在DHgate沒有多少評價，但我一直在Ebay做業務多年，我對我的產品很有信心。此外DHgate提供第三方擔保支付服務，這意味著付款將不會發放給賣方，直到您對產品質量和交易非常滿意。希望能夠與您長期合作，謝謝。
15發貨幾天後買家沒收到貨
Dear $buyer,
We sent the package out on XXXXXX, and we have contacted the shipping company and addressed the problem. We have got back the original package and resent it by UPS. The new tracking number is XXXXXX. I apologize for the inconveniences and hopefully you can receive the items soon. If you have any problems, don』t hesitate to tell me.
$myname
譯文：我們已經在XXX月XXX號發送包裹，根據您的反饋，我們已經聯系貨運公司並確認問題。我們將找回原來的包裹並重新寄送,新的貨運單號是XXXXXX,使用的是UPS。我對此感到十分抱歉，希望您能盡快收到。有任何疑問，請告訴我。
提示：請填寫發貨日期和貨運單號。
16向買家推薦新品
Dear $buyer,
As Christmas/New year/…… is coming, we found XXXXXX has a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a large stock of XXXXXX. Please click the following link to check them out XXXXXX. If you order more than 10 pieces in one order, you can enjoy a wholesale price of XXX. Thanks.
Regards
$myname
譯文：隨著聖誕節/新年/……的來臨，我們發現XXXXXX產品擁有一個大型潛在市場。我們有大量的暢銷的XXXXXX產品。請單擊下面鏈接XXXXXX查看它們。如果你一個訂單購買XXX件我們可以給批發價格。感謝您的惠顧。
提示：請填寫產品名稱、產品鏈接地址和購買件數。
17收到好評後
Dear $buyer,
Thank you for your positive comment. Your encouragement will keep us moving forward.We sincerely hope that we』ll have more chances to serve you.
$myname
譯文：感謝您的積極評價。您的鼓勵是我們前進的動力，我們真誠地希望能有更多的機會為您服務。